Delivery of orders will take about 5 – 9 business days depends on your order and destination.
Note : In case there is no response from you if the shipment arrived, your shipment will be returned. In this case, we will only refund you the product cost ( & customs charges if applicable). Shipping charges will be charged to you.
Note : After receiving the shipment, if you find any product missing then you will have 3 days to inform us.
Remember - In the rare cases, a shipment can be stuck in customs and may need a declaration or additional documents from your side. If you are failed to provide the requested declaration or additional documents then we will not be able to offer any refund from our side because the shipment will be confiscated by the customs authorities.
In the unlikely event, if there are chances that shipment can be returned back to origin due to incomplete documents from the consignee, then we may refund you the product cost only.
Note : In case, if any product from the order get cancelled due to any reason like out of stock, restrictions etc. then we have the rights to process remaining products of the order.
Cancelling your order for any personal reasons, in that case:
If the shipment has been created and processed from the seller: shipping fees will not be refunded and only the product cost and customs charges will be refunded.
If the shipment has not been created or processed by the seller: Full refund will be processed.
Note : If the shipment left for your country, we can not cancel your order.
In rare cases, delivery may take longer due to:
- Bad weather
- Flight delays
- National holidays or Festivals
- Customs clearance procedures
- Other unforeseen circumstances
If you think your order is delayed, please feel free to contact us at [email protected]
The cost to ship items from each product category to international destinations varies by item, shipment, and shipping option.
The above terms also apply to the shipment of any replacement product (if applicable) that might be shipped if there is a problem with the original shipment.